So here we are. 2010.
Latency: Still craptastic
Word from Telstra: *crickets*
My partner spoke to a couple of Telstra contacts mid-December. One contact asked him if he had $160,000 to stand up a new cabinet (not realising that my partner was actually the paying customer - not another Telstra employee).
My partner quickly pointed out that he didn't care how much it cost and he would burn more than that easily in tying up Telstra time in investigating the congestion issue. We just want the problem resolved. Telstra made $4 BILLION profit last year. They can spot us $160K for a cabinet.
He was also informed that there was a letter on the way from Peter Dowling (CEO Customer Care) "explaining" something (we're not quite sure what).
We're yet to see this magical letter.
Latency issues continue unabated.
Welcome to 2010.
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