Eighteen!

Last night our ADSL connection dropped from 1.32am - 3.32am. Kinda odd as it's normally rock solid (albeit slow as hell).

Partner noticed that latency was 18ms (normally first thing in the morning it's around 22ms and starting to rise). Did a bit of digging around, RIM was still capped at 3mb.

Approximately 9.52am this morning, the link dropped again and returned at 9.53am, IN ALL IT'S FULL 8MB GLORY. See! See!



My partner then grabbed a file to see what the transfer rate was like:



Now *that's* more like it!

Could this possibly have been the backhaul cable upgrade in the wee small hours, followed by the uncapping software fix (also touted) this morning?

I really want to believe our congestion issues are over. I really do. But two things concern me:

Telstra delivered.
Telstra delivered within the promised timeframe.

A part of me is waiting for Telstra to cap us again with a "PSYCHE!" in our direction. I really hope that doesn't happen.

Maybe we'll now get the service we're paying for. Time will tell I guess.

For the moment, I will make the most of it.

It's 6pm. Latency is a consistent 18ms :)

Gaming? Not so much.

Thought I might try my luck at a bit of World of Warcraft tonight.

Maybe not.

Pathetic.

Blindingly Quick... for 1994.

Check out the transfer rate.

5.97 k/second.

23 minutes for an 8mb file.

And for this, we pay $179.99 a month.

Note: There was NO traffic on the wire when this image was captured. NOTHING.

Where "April-May" means "by June 30"

Of course it was too good to be true. Our much touted and heavily promised backhaul cable upgrade has been delayed.

Having worked with Telstra in the corporate space the last two years, I should have known better than to take the first date given as the one they would deliver against.

My partner received an email today stating:

Morning Extremely Fed Up Telstra Customers (Partner's name changed to more realistic description)

I have been informed that the upgrade will be mid-May due to additional work needing to be undertaken.

You will note the commitment given on the Telstra Wholesale website at: http://telstrawholesale.com/products/data/adsl-reports-plans.htm

(Refer to the DSLAM Backhaul Upgrade Plans under Reports and Plans and note that the commitment is marked as due for completion by June 2010 notwithstanding our efforts to have your work completed sooner)

Appreciate your patience

regards

Latency is getting worse by the day. From approximately 9.30am daily performance deteriorates until 2.30pm when it becomes completely unusable.

Anyone like to put money on the upgrade being performed on the wrong RIM?