Hello? Is there anybody in there?

It's Saturday afternoon and we have been trying unsuccessfully since lunchtime to have anyone pick up the phone for either the T-life store at Fountain Gate, or the Telstra kiosk elsewhere in the same centre.

I rang Westfield Concierge in sheer desperation to see if someone was actually at the Telstra kiosk and they confirmed that there was indeed someone manning (womaning) the store today.

Is it so hard for either of these stores to even pick up the damn phone when a customer rings. I'd be happy if they took my number and details and got back to me (although I highly doubt I'd ever get a return phone call).

See? All too hard.