27 October 2009

Playing the Game.

It's a stalemate. Its fingerpointing all round. It's he said, she said, with a large dose of it's all too hard all rolled up in one tidy package.

Where to from here? The toothless tiger that is the TIO? They'll ping Internode as our ISP. No skin off Telstra's nose (even though the ball lies firmly in Telstra's court for resolution). Telstra Wholesale aren't a member of the TIO. Yippee.

My partner and I ponder our alternatives:

- Keep putting up with a crippled link, with both ourselves and Internode paying full price for a substandard wholesale service (as Telstra themselves admit)
- Do as Telstra suggested and move to wireless broadband (which does not meet our data or latency requirements), and is obscenely (eg $1000 a month) more expensive than our current solution and would require us signing up with Telstra on a 24 month contract. Over. My. Dead. Body.
- Move house.

Without the direct relationship with Telstra, we are in no man's land. No direct relationship so Telstra effectively give us a "talk to the hand" and fob us off back to Internode.

Fair enough then. If that's how you want to play it, we can play that way too.

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