Our problem still continues unabated on both the Bigpond and Internode services. We're now keeping constant logs with some graphical magicalness which starkly illustrates the latency we're enduring. I'll post something later.
Since my last post, we've been in constant contact with various bods in Telstra and have had visits to the house, RIMS and the exchange. My partner has been kept up to date every step of the way and from his reports, Telstra really are trying to help us out. The Telstra tech that came to the house was really really good and totally understood our frustration. He couldn't fix the problem, but he had some ideas.
Internode are still doing a fantastic impression of not giving a fuck and still charging us full whack for a faulty service. Yay Internode.
Last week we got shaped a few days before our month rolled. We didn't notice the difference in performance.
Nothing more. Nothing less.
About Us
We are an average family living in a growth area in outer south east Melbourne. We have 3 teenage children and both work in IT for large corporates.
This blog is a record of our ongoing interaction with Telstra and with a little bit of Internode thrown in. It dates back to April 2002 when we first moved into a new home in a new estate in the largest growth corridor in outer south east Melbourne.
It also serves as a place for us to direct people to when they invariably ask us, "Why is your internet so crap?".
It's all here, warts and all. And man, are there some warts.
This blog is a record of our ongoing interaction with Telstra and with a little bit of Internode thrown in. It dates back to April 2002 when we first moved into a new home in a new estate in the largest growth corridor in outer south east Melbourne.
It also serves as a place for us to direct people to when they invariably ask us, "Why is your internet so crap?".
It's all here, warts and all. And man, are there some warts.
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